Terms and Conditions
Official terms, conditions, and policies governing play at Mafia Online Casino
These Terms and Conditions govern the relationship between Mafia Online Casino and its registered players. By creating an account and using our services, players acknowledge reading, understanding, and accepting these terms in full.
Account Registration
Players must meet the following criteria to register an account:
- Minimum age of 19 years (or legal gambling age in jurisdiction)
- Resident of a jurisdiction where online gambling is permitted
- Provision of accurate personal information during registration
- Agreement to receive account-related communications
Account Limitations
Each individual may hold only one active account. Discovery of multiple accounts results in immediate closure and forfeiture of balances. Account sharing or transfer is strictly prohibited.
Deposits and Withdrawals
Deposit Terms
- Minimum deposit: $20 CAD
- Maximum deposit: Varies by payment method
- Deposited funds credit immediately for most methods
- All deposits must originate from accounts held in the player’s name
Withdrawal Terms
| Requirement | Details |
|---|---|
| Minimum withdrawal | $50 CAD |
| Processing time | 24-72 hours |
| Verification required | Valid government ID |
| Method restriction | Same as deposit method |
Withdrawals exceeding $5,000 may require enhanced verification procedures including proof of funds documentation.
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms that supersede these general conditions when applicable:
- Wagering requirements must complete before withdrawal eligibility
- Maximum bet restrictions apply during active bonus play
- Bonus abuse or fraud results in account termination
- Only one bonus may be active per player at any time
Wagering Contributions
Different game categories contribute varying percentages toward wagering requirements:
- Slots: 100%
- Table Games: 10%
- Live Casino: 10%
- Video Poker: 5%
Responsible Gambling
Mafia Online Casino promotes responsible gambling through various player protection tools:
- Deposit Limits: Set daily, weekly, or monthly caps
- Loss Limits: Restrict maximum losses over specified periods
- Session Limits: Automatic logout after predetermined playtime
- Self-Exclusion: Temporary or permanent account closure
Problem Gambling Resources
Players experiencing gambling difficulties should contact:
- ConnexOntario: 1-866-531-2600
- Gamblers Anonymous: gamblersanonymous.org
- Responsible Gambling Council: responsiblegambling.org
Prohibited Activities
The following activities result in immediate account termination:
- Fraudulent deposits or stolen payment methods
- Collusion with other players
- Use of automated software or bots
- Money laundering or suspicious transactions
- Providing false identity documentation
Intellectual Property
All content, graphics, and software remain the exclusive property of Mafia Online Casino and its licensors. Unauthorized reproduction, distribution, or modification is prohibited.
Limitation of Liability
Mafia Online Casino bears no responsibility for:
- Technical failures beyond reasonable control
- Losses resulting from unauthorized account access
- Service interruptions due to maintenance or updates
- Third-party software or hardware malfunctions
Dispute Resolution
Players must submit complaints within 30 days of the disputed event. Initial resolution attempts occur through customer support channels. Unresolved disputes escalate to the licensing authority for mediation.
Amendments
These terms may be updated periodically. Continued use of services following amendments constitutes acceptance of revised terms. Material changes trigger notification via registered email address.
Governing Law
These Terms and Conditions are governed by the laws of Curacao. Players consent to the exclusive jurisdiction of Curacao courts for dispute resolution.
Contact Information
For questions regarding these terms, contact our support team via live chat or email. Response times typically fall within 24 hours for written inquiries.